Processing

Please allow 24 to 48 hours for processing (excluding the weekends and national holidays) on all orders. Once we have processed the order you will receive a tracking number immediately. Please be aware the tracking number will not update until United State Postal Service (USPS) has received and processed the package through their system.   

Shipping

We ship all orders through the USPS. Packages typically arrive in 7-10 business days for domestic shipping. Please ensure that your address is entered correctly and includes all required information. Specifically, accurate street numbers, abbreviations, buildings and apartment numbers. These details are essential to getting your package to you timely. ‘BouTime Apparel is not responsible for any lost, stolen, incorrect address, or misplaced packages. As soon as we entrust the package to USPS we have no control over the package.

Returns & Exchanges

Unworn products can be returned or exchanged within 7 business days of delivery for store credit. A copy of the packing slip that was included in your original purchase should be included if available. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. All purchases on sale items are final.

Customer Service

For ordering or shipping questions reach out to us via email at: orders@boutimeapparel.com